Brief History of the IDQAO

In view of the increasing importance of Quality in Higher Education, the creation of an SMU Quality Assurance and Placement Office (QuAPO) was approved by the Board of Trustees effective September 1, 2005. However, after the review on the organizational structure of the institution during the Advisory Board Meeting dated June 20, 2007, QuAPO was changed to Quality Assurance, Monitoring and Evaluation Office (QuAMEO). The office is under the direct supervision of the University President and acts as an internal quality assessor to ensure that the university provides quality education and services and that its graduates meet standards of the industry, nationally and internationally. The office, in cooperation with the academic and administrative offices, is the custodian of updated information on the academic and administrative management of the university made accessible to external quality assessors. The office coordinates to the offices of the Vice-President for Academic Affairs, Vice-President for Finance and Vice-President for Administration, concerns regarding monitoring and evaluation in the areas of governance and management, teaching and research, support for students, relations with the community management of resources. On April 1, 2013, QuAMEO was changed to Institutional Development and Quality Assurance Office [IDQAO]. Consequently, overseeing institutional development is added to its mandate.


It is the Institutional Development and Quality Assurance Office’s (IDQAO) idea to play a weighty role in fostering a tangible culture of institutional effectiveness to effect sustainable continuous quality advancement and in providing concrete outcome-based data-driven proofs as bases for every University’s decision–making processes to support its undertaking to becoming one of the internationally accredited learning institutions.


Guided by its Vision, the IDQAO assesses and supports the capability and magnitude to which the University fulfills and upholds its mission whilst fostering an institutional culture of workable unceasing quality improvement with prime focus on student learning and student success. As well, leadership and assistance will be provided to the academic community to guarantee responsibility as accreditation and regulatory standards are understood and met, and/or exceeded at all times and timely, valid and reliable data will be made greatly accessible to entitled stakeholders to further knowledge productivity and quality.